Return/Refund Policy

Last Updated: August 2026

At Bellvo, we want you to feel confident with your purchase. That's why every order is backed by our 30-Day Money-Back Guarantee.

30-Day Money-Back Guarantee

If you're not satisfied with your purchase, you may request a return or refund within 30 days of receiving your order.

To begin a return or refund request, please contact us at officialbellvostore@gmail.com with your order number and the reason for your request. Our customer support team will provide you with the next steps.

Please do not send a product back without contacting us first.


Return Eligibility

To be eligible for a return or refund, the product must not have been intentionally damaged, improperly used, altered, or handled in a way that caused damage after delivery.

We may be unable to approve a return or refund where:

  • The product has been damaged through misuse, negligence, or improper handling after delivery.
  • The product has been intentionally damaged or altered.
  • Damage occurred after the product was received in good condition.
  • The return request is made more than 30 days after delivery.
  • The item being returned is materially different from the item originally delivered.

This does not apply if your product arrived damaged, defective, incorrect, or otherwise not in satisfactory condition when you received it. In those circumstances, please contact us and we'll review the issue and make it right.

Damaged, Defective, Incorrect Orders

If your book arrives damaged, defective, or incorrect, please contact us as soon as possible after delivery.

Include your order number and clear photos of the item so our team can review the issue and arrange an appropriate solution.


Refunds

Once your refund has been approved, it will be issued to your original payment method.

Please allow several business days for the refund to appear in your account. Processing times can vary depending on your bank or payment provider.

Original shipping charges, where applicable, are generally non-refundable unless the order arrived damaged, defective, incorrect, or otherwise required by applicable law.


Digital Products

Complimentary digital products, including bonus eBooks provided with a physical book purchase, are not sold separately and have no separate refundable value.


Order Cancellations

If you need to cancel or change an order, please contact us as soon as possible.

We cannot guarantee that changes or cancellations can be made once your order has entered processing or has been shipped.


Contact Us

If you have any questions about a return or refund, please contact us:

Bellvo
Email: officialbellvostore@gmail.com